>"Customer experience excellence will replace marketing." The future of customer experience video by G.Gianforte: j.mp/rFowtq #TE11 > about 3 months ago > >
>Here is Mary Meeker's Internet Trends 2011 Presentation Online that she is about to give at Web 2.0 #W2S http://t.co/IppAzuvM > about 4 months ago > >